Privacy Policy

Information we collect

GRAPHIX HOUSE FL LLC, presented on this website as GraphixHouse FL, collects information you choose to provide when discussing a signage or vehicle-wrap project. This can include your name, business details, contact information, project requirements and messages. When you use the LeadConnector chat widget, the widget also records the consent choices you make.

How information is used

We use this information to answer questions, prepare quotes, coordinate requested services and provide customer support. If you choose to receive marketing text messages through the widget, we may send the promotions, offers and updates described in that consent. Giving us your phone number or requesting a quote does not by itself enroll you in promotional texts.

Mobile information and SMS consent

We do not disclose mobile information to other organizations for their marketing or promotional activities. Providers supporting our customer service may process information to perform that support. Text-message opt-in records and consent are excluded from other information-sharing categories and are not disclosed to other parties for their own use.

LeadConnector provides the website chat and consent technology on our behalf. Your opt-in choices apply to GRAPHIX HOUSE FL LLC and the message categories you select. Consent is optional and is not a condition of purchase.

Website and service providers

Our website hosting, analytics and messaging providers may process technical information such as browser and device details, page visits and information needed to operate the website and deliver your messages. We use service providers to operate these functions, not to enroll you in unrelated messaging programs.

Security and retention

We use reasonable safeguards for information handled in our business operations. No online system can guarantee absolute security. Information is retained as needed for your inquiry, our services, consent records and applicable recordkeeping obligations.

Your choices and requests

You can stop SMS messages by replying STOP to a message from us. Reply HELP for messaging assistance, or contact us using the business details below. You may also contact us to request access, corrections or deletion of your information, subject to records we need to retain for legal or operational reasons.

Policy updates

Updates to this policy will appear on this page with a revised effective date.